Result codes

The following table lists the result codes that the callbacks may return.

Code	Message	Return from	Description	Further action
10000	SUCCESS	PROVISION	Success	N/A
10001	PROVISION FAILED	PROVISION	Card activation phase exception	Prompt the user of the exception and guide the user to retry.
10002	DEVICE UNSAFE	PROVISION	The device is not secure and refuses to activate the card. For example, the app runs in the ROOT environment or a simulator.	Prompt the user of the exception and guide the user to retry.
10003	CDCVM REQUIRED	TRANSACTION	Authentication is required.	Trigger the authentication logic.
10004	INNER EXCEPTION	PROVISION	SDK internal exception	Prompt the user of the exception and guide the user to retry.
10005	NETWORK EXCEPTION	PROVISION	Network exception	Prompt the user of the exception and guide the user to retry.
10006	SDK NOT CONNECTED	PROVISION	The business failed because the user was not logged in.	Call the connect API and then retry.
10007	INSUFFICIENT CREDENTIALS	PROVISION	The transaction failed due to missing transaction Credentials.	N/A
10008	TOKEN UNAVAILABLE	PROVISION	The transaction failed due to card unavailability. The result code is returned in the callback of the onTransactionFailed listener instead of the onTransactionStart listener.	Prompt the user of the abnormal card status and guide the user to restore the card state.
10009	TOKEN DOES NOT EXISTS	PROVISION	The transaction failed because the card did not exist. The result code is returned in the callback of the onTransactionFailed listener instead of the onTransactionStart listener.	Guide the user to activate the card.
10010	ACTIVATION IN PROGRESS	PROVISION	Card activation is in progress.	Poll for the result. Wait for the card activation to finish before proceeding.
10011	INVALID INPUT PARAMETERS	PROVISION	Incorrect request parameter. For example, in the scenario of secondary confirmation for card activation, the passed-in request parameter is incorrect.	Check whether the request parameters are correct and valid.
10012	REPLENISH DENIED	PROVISION	No need for replenishment as local transaction credentials are sufficient.	N/A
10013	ACTIVATED WITHOUT CREDENTIALS	PROVISION	The card activation parameters did not trigger the automatic replenishment of the transaction credentials or the automatic replenishment failed.	Call the replenish API to replenish credentials.
10014	TOKEN STATUS NOT CONFIRMED	PROVISION	The normal result of silent activation.	Guide the user to confirm the activation.
10015	LOCK TOKEN IS NOT SUCCESS	PROVISION	Failed to lock the card.	Retry
10016	UNLOCK TOKEN IS NOT SUCCESS	PROVISION	Failed to unlock the card.	Retry
10017	TOKEN ALREADY EXISTS	PROVISION	Failed to activate the card because the local card information already existed.	Ignore the result code.
10018	REPLENISH FAILED	PROVISION	Failed to replenish transaction credentials.	Call the replenish API again. If the result persists, display the result message to the user and instruct them to retry card activation.
10019	ACTIVATION IS NOT STARTED	PROVISION	Card activation has not started or has already ended.	N/A
10020	DEACTIVATED	TRANSACTION	The signal between the mobile phone and the POS machine is interrupted, possibly because the mobile phone has left the NFC signal range.	Guide the user to tap the POS machine again with the mobile phone.
10021	CANCEL	PROVISION	The user has canceled the card activation.	N/A
10022	DECLINE	TRANSACTION	The transaction is denied.	Prompt the user of the situation.
10023	LOCAL LOCK TOKEN IS NOT SUCCESS	PROVISION	Failed to lock the card locally.	Retry
10024	LOCAL UNLOCK TOKEN IS NOT SUCCESS	PROVISION	Failed to unlock the card locally.	Retry
10025	UNSUPPORTED REGION	TRANSACTION	The domestic transaction is not supported.	Prompt the user of the situation.
10026	UNSUPPORTED TRANSIT	TRANSACTION	Transportation scenarios are not supported.	Prompt the user of the situation.
10027	UNSUPPORTED US FUEL	TRANSACTION	Gas stations in America are not supported.	Prompt the user of the situation.
10028	DECLINE BY APP	TRANSACTION	The transaction is denied by the app.	N/A
10029	CONTEXT NOT MATCH	TRANSACTION	The transaction context has changed.	N/A
10030	AMOUNTLEVEL CHECK FAILED		The password-exempted amount level check failed.	N/A
10031	AMOUNTLEVEL MAPPING DOES NOT EXIST	PROVISION	The password-exempted amount level is not configured.	N/A
10032	AMOUNTLEVEL QUERY FAILED	PROVISION	The password-exempted amount level inquiry failed.	N/A
10033	AMOUNTLEVEL DOES NOT EXIST	PROVISION	The password-exempted amount level that required authentication does not match that set in the server.	N/A
10034	REGION UNSUPPORTED PURCHASE	TRANSACTION	This region does not support the transaction type. Only refunds, cash withdrawals, transit transactions, and cashback transactions are supported.	N/A
10035	REGION UNSUPPORTED REFUND	TRANSACTION	The region does not support refunds.	N/A
10036	REGION UNSUPPORTED CASH	TRANSACTION	The region does not support cash withdrawals.	N/A
10037	REGION UNSUPPORTED TRANSIT	TRANSACTION	The region does not support transit transactions.	N/A
10038	REGION UNSUPPORTED PURCHASE WITH CASHBACK	TRANSACTION	The region does not support purchase with cashback.	N/A
10039	SERVER VERIFY REJECT	PROVISION	The server verification is rejected.	N/A
10040	USER KYC NOT QUALIFIED	PROVISION	The user's KYC is not qualified.	N/A
10041	RISK REJECT	PROVISION	Failed to issue a card due to risk issues.	N/A
10042	APP VERSION TOO OLD	PROVISION	The app version is too old and no longer supported.	N/A
11001	APP_CUSTOM_DECLINE_1	TRANSACTION	The app declines the transaction for an MPP-defined custom reason. Note: For details on declining a transaction for a custom reason, see the TransactionPermit SPI.	Take actions based on the MPP's decline reason.
11002	APP_CUSTOM_DECLINE_2	TRANSACTION
11003	APP_CUSTOM_DECLINE_3	TRANSACTION
11004	APP_CUSTOM_DECLINE_4	TRANSACTION
11005	APP_CUSTOM_DECLINE_5	TRANSACTION