# Capabilities > Alipay+ Partner Workspace provides various capabilities: payment services, account management, Developer Center, service inquiry, dashboard, documentation, and notices. Alipay+ Partner Workspace provides various capabilities: payment services, account management, Developer Center, service inquiry, dashboard, documentation, and notices. > **Note**: Access to payment services, account management, Developer Center, and dashboard varies according to your Alipay+ Partner Workspace account role. ## Payment services You can utilize the following payment services. ### Transactions On the **Transaction List** page, you can search for specific transactions to view the details of each transaction and related settlement information, as well as initiate a refund. For step-by-step instructions, see [Transaction list](transactions_transaction_list). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/d2627389-b62a-4920-a29d-db2e563e0444.png) On the **Download Reports** page, you can download reconciliation reports provided by Alipay+. For step-by-step instructions, see [Download reports](transactions_download_reports). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/d8a6e9e9-4d76-48a4-80f9-7bd8d1958b29.png) On the **Settlement Calendar** page, you can check the settlement calendar to see the holidays for different settlement currencies with respect to you, as settlements are not executed on holidays. For step-by-step instructions, see [Settlement calendar](transactions_settlement_calendar). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/68ef0cbd-3b6a-4d5c-995b-5286e0ea879f.png) ### Disputes On the **Dispute Handling** page, you can handle disputes. As an Acquiring Service Provider (ACQP), you can respond to Retrieval Requests and Escalations initiated by Mobile Payment Providers (MPPs). For step-by-step instructions, see [Disputes](disputes_what_is). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/c5e2741b-a494-424f-a44c-1ce2e6d93f6a.png) On the other hand, MPPs can initiate Retrieval Requests, Escalations, and Case Reviews, and seek the corresponding ACQPs' support and collaboration to resolve disputes. ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/c1a312d9-9de4-4259-8ab9-061d22aacc68.png) ### Risk management On the **Fraud Reporting** page, you can view fraud reports submitted by MPPs. For step-by-step instructions, see [Fraud reporting](risk_management_fraud_reporting). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/168ddb11-f0d4-45ee-9b25-87bcc61e2751.png) On the **Investigation** page, you can respond to Investigation tasks initiated by Alipay+. For step-by-step instructions, see [Investigation](risk_management_investigation). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/4596d920-f2bb-4ff8-bf4b-979604cb941d.png) On the Periodic Review page, you can respond to **Periodic Review** tasks initiated by Alipay+. For step-by-step instructions, see [Periodic Review](risk_management_periodic_review). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/4ad86a1f-200c-4f37-9e37-cefb9762138d.png) ### Merchant management On the **Merchant Registration** page, you can register merchants one by one or in bulk and find all merchant registration records. For step-by-step instructions, see [Merchant registration](merchant_management_merchant_registration). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/56bd26fb-de28-4598-9912-5def6c899f74.png) ## Account management On the **Account List** page, you can create, modify, delete, and link accounts to your entity, and view the details of each account. For step-by-step instructions, see [Account list](account_management_account_list). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/1c26561f-88e8-49d3-8cdf-8431d719ade7.png) On the **Role List** page, you can view the details of each role and customize roles by combining various permissions. For step-by-step instructions, see [Role list](account_management_role_list). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/8b967fbb-ff47-4319-a5c3-45ea7ebb7573.png) On the **Operation Log** page, you can view the operation logs under your entity. For step-by-step instructions, see [Operation Log](operation_log). ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/f96de163-f516-4bff-8458-1d7150a39547.png) ## Developer Center Click **Developer** to go to Alipay+ Developer Center, where you can perform technical integrations, joint debugging, and other operations related to launching Alipay+ products. For a full guide on Alipay+ Developer Center, see [Alipay+ Developer Center User Guide](../developer_center_acq)_._ ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/fc9439ea-e020-46f8-8ac1-dccb271759f0.png) ## Send an inquiry To send an inquiry to your Account Manager (AM), click the question mark icon in the top-right corner of the home page. ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/0e081737-3ac2-401e-9557-f5a5d06d60b2.png) In the **Send an Inquiry to Your Account Manager** form, provide details of your name, your company name, your Partner role, and the description of your inquiry. Then, click **Submit** to send your inquiry. Your Alipay+ AM will reply to your inquiry accordingly. ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1705912505261-3e97fee7-9a42-48f4-a557-a1ff27736f9c.png) In addition, you can click the copy icon beside the AM's email to copy it, paste it into your mailbox, and send an email to your AM. ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1684742083370-f0ea4459-cd14-4e85-b993-27011bf32fef.png) If there is a mail app installed on your device, you can also send an inquiry to your AM by clicking the mailbox icon beside the copy icon. ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1684742044923-340f8c46-bb15-46b2-afeb-e2c99f5e6b79.png) ## Documentation In the **Documentation** section on the bottom-left side of the home page, you can see recently published documents and other documents recommended for your reading. To view all the available Alipay+ service, product, and legal documents, click **View All** to access Alipay+ Docs. ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/490bcc7b-d8b6-43ab-a69e-ef737674a1c6.png) ## Notices In the **Notices** section on the lower-right side of the home page, you can see a list of notices published by Alipay+ that requires your attention. Click the title of each notice to view the full notice. ![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/yuque/idocs/2025/png/fdff4a85-fb1a-453d-a1c8-08ae6493f10a.png)