# Capabilities

> Alipay+ Partner Workspace provides various capabilities: payment services, account management, Developer Center, service inquiry, dashboard, documentation, and notices.

Alipay+ Partner Workspace provides various capabilities: payment services, account management, Developer Center, service inquiry, dashboard, documentation, and notices.

> **Note**: Access to payment services, account management, Developer Center, and dashboard varies according to your Alipay+ Partner Workspace account role.

## Payment services

You can utilize the following payment services.

### Transactions

On the **Transaction List** page, you can search for specific transactions and view the details of each transaction. For step-by-step instructions, see [Transaction list](transactions_transaction_list).

![50.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764060054-4918888c-70e2-456a-90a8-5969f1bef5de.png)

On the **Download Reports** page, you can download reconciliation reports provided by Alipay+. For step-by-step instructions, see [Download reports](transactions_download_reports).

![51.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764060105-780fa20a-c1a4-471a-b507-0490b02993ee.png)

On the **Settlement Calendar** page, you can check the settlement calendar to see the holidays for different settlement currencies with respect to you, as settlements are not executed on holidays. For step-by-step instructions, see [Settlement calendar](transactions_settlement_calendar).

![52.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764060192-4bd3e81d-1629-4421-9f9e-2d2a45078f5a.png)

### Disputes

As a Mobile Payment Provider, you can initiate Retrieval Requests, Escalations, and Case Reviews, and seek the corresponding Acquiring Service Providers' support and collaboration to resolve disputes. For step-by-step instructions, see [Disputes](disputes_what_is).

![53.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764060297-d42dfdd6-af48-41e9-9944-0ac6ed389941.png)

### Risk management

On the **Fraud Reporting** page, you can report fraudulent transactions and view the fraud reports. For step-by-step instructions, see [Fraud reporting](risk_management_fraud_reporting). When a fraud case is reported, the corresponding Acquiring Service Provider (ACQP) can see the fraud report.

![54.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764060555-f417f478-fef6-4878-a007-9a0974cc3014.png)

On the **Investigation** page, you can respond to Investigation tasks initiated by Alipay+. For step-by-step instructions, see [Investigation](risk_management_investigation).

![55.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764062555-3f4ce2bb-8abd-436d-ab87-0a99a08a8aad.png)

On the Periodic Review page, you can respond to **Periodic Review** tasks initiated by Alipay+. For step-by-step instructions, see [Periodic Review](risk_management_periodic_review).

![56.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764062606-c30d0628-6a2d-4a84-ac57-e9d9f95c8965.png)

### Merchant management

On the **Merchant Registration** page, you can view merchant registration records and process merchant registrations that are submitted by ACQPs. For step-by-step instructions, see [Merchant registration](merchant_management_merchant_registration).

![57.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764062621-4ba48ac1-cbb5-4229-b291-a8e7a5726da0.png)

## Account management

On the **Account List** page, you can create, modify, delete, and link accounts to your entity, and view the details of each account. For step-by-step instructions, see [Account list](account_management_account_list).

![58.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764062696-7fc85449-9026-4d45-9177-4d3f25880933.png)

On the **Role List** page, you can view the details of each role and customize roles by combining various permissions. For step-by-step instructions, see [Role list](account_management_role_list).

![59.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764062883-f55a42f5-7609-4382-9fab-d5d9ab69fcb0.png)

On the **Operation Log** page, you can view the operation logs under your entity. For step-by-step instructions, see [Operation log](operation_log).

![60.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764064092-3ec2338f-11b3-41d1-9120-fd065dfed8db.png)

## Developer center

Click **Developer** to go to Alipay+ Developer Center, where you can perform technical integrations, joint debugging, and other operations related to launching Alipay+ products. For a full guide on Alipay+ Developer Center, see [Alipay+ Developer Center User Guide](../developer_center_acq)_._

![61.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764064105-849ce4e8-b51a-4e5a-baf9-13be52b5033f.png)

## Send an inquiry

To send an inquiry to your Account Manager (AM), click the question mark icon in the top-right corner of the home page.

![62.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764064286-1161b3f7-cf46-4b72-897f-2b84b549358d.png)

In the **Send an Inquiry to Your Account Manager** form, provide details of your name, your company name, your Partner role, and the description of your inquiry. Then, click **Submit** to send your inquiry. Your Alipay+ AM will reply to your inquiry accordingly.

![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1705912505261-3e97fee7-9a42-48f4-a557-a1ff27736f9c.png)

In addition, you can click the copy icon beside the AM's email to copy it, paste it into your mailbox, and send an email to your AM.

![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1684742083370-f0ea4459-cd14-4e85-b993-27011bf32fef.png)

If there is a mail app installed on your device, you can also send an inquiry to your AM by clicking the mailbox icon beside the copy icon.

![image.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1684742044923-340f8c46-bb15-46b2-afeb-e2c99f5e6b79.png)

## Documentation

In the **Documentation** section on the bottom-left side of the home page, you can see recently published documents and other documents recommended for your reading.

To view all the available Alipay+ service, product, and legal documents, click **View All** to access Alipay+ Docs.

![63.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764064352-f5bf4495-eddb-4bb2-80f8-f756db97271d.png)

## Notices

In the **Notices** section on the lower-right side of the home page, you can see a list of notices published by Alipay+ that requires your attention. Click the title of each notice to view the full notice.

![64.png](https://idocs-assets.marmot-cloud.com/storage/idocs87c36dc8dac653c1/1736764064694-292e9a6e-6642-42cc-89c7-9b224a81baf3.png)