Alipay+ Center is a value-added module for Mobile Payment Providers (MPPs) to enhance users' cross-border payment experience. It consists of Alipay+ brand introduction, payment related services, and user incentives.
The following sections describe the user experience and main features of Alipay+ Center.
Users can enter Alipay+ Center through the following two entrances:
- My Profile page of the MPP
- Home page of Alipay+ Rewards mini-program
Figure 1. My profile page Figure 2. Alipay+ Rewards mini-program
Main features of Alipay+ Center
Alipay+ Center reduces your operating cost and increases efficiency by providing various services:
Alipay+ Payment Guidance
On Alipay+ Payment Guidance page, users can find step-by-step guides on how to use Alipay+ payment products, such as online payment, in-store payment or auto-debit.
Figure 3. Alipay+ Payment Guidance page
On Popular Q&As page, users can find answers to the most frequently asked questions about Alipay+ payments. Alipay+ provides customized popular questions for you by summarizing your user feedback. The questions are categorized and automatically replied to improve the efficiency.
Figure 4. Popular Q&As page
On Alipay+ Bills page, users can check all the Alipay+ transaction records paid with the MPP.
These records consist of paid and refunded transactions, and their corresponding details.
Figure 5. Alipay+ Bills page
Note: Users can only see the Alipay+ transaction records of the current MPP. For example, if a user has made Alipay+ payments with MPP 1 and MPP 2, the records of MPP 2 is not shown on the MPP 1.
On Agreement Management page, users can easily enable or cancel an Alipay+ Auto-Debit service.
Figure 6. Agreement Management page
Alipay+ Center increases your users' engagement and loyalty in cross-border payment with user incentive campaigns:
News users can get vouchers for Alipay+ partner merchants by watching tutorials for new users.
Figure 7. User incentives page
For more information about the integration solutions, see How to integrate Alipay+ Center.