Brand display guidelines for in-store payment
This document lists the touchpoints where it is required or recommended to display the Alipay+ brand information in the following three main scenarios:
- User-presented Mode Payment
- Merchant-presented Mode Payment, including entry code, (private) order code
- Common scenarios, including receipt, transaction management interface, and merchant bills
User-presented Mode Payment
For the User-presented Mode Payment scenario, cashier terminals and brand collaterals are involved to display the Alipay+ brand information.
Terminals
You need to display the "Alipay+TM PARTNER" logo in the payment zone of the following cashier terminals if any of them is used.
Terminals | Cashier Interface | Traditional POS | Smart POS-A | Smart POS-B |
Display sample |
Note: If you have displayed the Alipay brand logo on the terminals listed above, you need to replace it with the "Alipay+TM PARTNER" logo.
Brand collaterals
On the brand collaterals that show the Alipay+ payment methods, you can display the brand information of Alipay+ and its supported wallets as the following examples show:
Merchant-presented Mode Payment
(Private) order code
For the Merchant-presented Mode Payment scenarios where an order code or a private order code is used, you need to display either the "Alipay+TM PARTNER" logo or the "Alipay+TM Partner" text on the order scanning page of the following terminals. And you also need to display the Alipay+ icon in the center of the QR code.
Terminals | External equipment for cashier | Smart POS | Traditional POS | Vending machine |
Display sample |
In addition, for vending machines that are equipped with screens in different sizes, different brand display guidelines are recommended.
Vending machine with a small screen | Vending machine with a large screen |
Note: It is also recommended to reserve the Alipay brand sticker, if any. |
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Entry code
For the Merchant-presented Mode Payment scenarios where an entry code is used, brand collaterals and some payment-related pages are involved to display the Alipay+ brand information.
Brand collaterals
To improve the customers' brand awareness of Alipay+, it is recommended to display the brand information of Alipay+ and its supported wallets on the brand collaterals, such as a stand card that shows the order code. |
Pages
You need to display the Alipay+ brand information on the order confirmation page and payment result page in the correct format.
Order confirmation page | Payment result page |
Display the Alipay+ logo in the upper right corner of the order confirmation page when the user pays the order with one of the Alipay+ supported wallets. | Display the "Powered by" text and the "Alipay+" logo at the bottom of the payment result page. |
Common scenarios
Receipt
You need to ensure the Alipay+ brand information is printed in one of the following formats on the receipt:
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Transaction management interface
The following transaction management interfaces are involved to display the Alipay+ brand information.
Terminal transaction management interface
It is recommended to display the "Alipay+TM PARTNER" logo or the "Alipay+TM Partner" text as a payment method on the transaction inquiry page and transaction detail page:
Note: You can also directly display the specific Alipay+ supported wallet name instead of the "Alipay+TM PARTNER" logo or text. The name must be in the format of [walletBrandName] (Alipay+TM Partner), for example, Alipay HK (Alipay+TM Partner). However, when more wallets are supported, you need to update the terminal to add the corresponding wallet logos.
Backend transaction management interface
It is recommended to display the Alipay+ brand information in the following two zones of the backend transaction management interface.
- Use the "Alipay+" text in the navigation zone if any entry text needs to contain the Alipay+ brand information.
- Display the text of the Alipay+ supported wallet name in the Payment Method column. The text must be in the format of [walletBrandName] (Alipay+TM Partner), where walletBrandName is obtained from the walletBrandName parameter that is returned in the transaction response.
Merchant bills
In the bill file that is provided to the merchant, you need to display the text of the Alipay+ supported wallet name in the payment channel column. The text must be in the format of [walletBrandName] (Alipay+TM Partner), where walletBrandName is obtained from the walletBrandName parameter that is returned in the transaction response.
Download resources
Contact the Alipay+ integration architect to get the logo images as you require.