Account management

This topic provides answers to some frequently asked questions about account management:

• How can I update Alipay+ main account email?
• How can I change my password?
• Can I have multiple accounts with different permissions?
• How can I modify the roles/permissions for my accounts?

How can I update Alipay+ main account email?

You can update the main email address for your account by either of the following two methods. Note that only your main account can be updated.

• Update your account by email verification.
• Update your account by risk control review.

How can I change my password?

If you forget your password, you can reset your password by clicking Forgot password when logging in. For detailed instructions, see Password reset in Alipay+ Partner Workspace User Guide.

If you would like to change your password regularly, you can change your password on the Security Settings page by hovering over the avatar icon in the top-right corner of the page and clicking Security Settings (Security Settings > Change Password). For detailed instructions, see Password change in Alipay+ Partner Workspace User Guide.

Can I have multiple accounts with different permissions?

Yes. You can set up multiple accounts with different email addresses, and you can assign one or more roles with a group of permissions to each account.

Go to Accounts > Account List > Create Account.

The main account linked with your partner ID has the Super Admin role with all the permissions.

For detailed information, see Account management in Alipay+ Partner Workspace User Guide.

How can I modify the roles/permissions for my accounts?

You can go to the Account List page (Accounts > Account List) where you can find a list of all accounts that are linked to your company and follow the steps below.

1. Search for the account to be modified by Email or Account Name.
2. Click Modify to modify the account.
3. Reselect roles for the account, and then click Next.
4. Check the account information, and then click Confirm.