Download reports

You can download the Alipay+ reconciliation reports from the Alipay+ SFTP server or Alipay+ Partner Workspace. Regardless of where you get the reports, the generation time and the content of the reports are the same.

Important: The SFTP method supports downloading the reports that are generated within 7 days. If you need to download the reports that have been generated for more than 7 days, go to the Alipay+ Partner Workspace.

For more information about the Alipay+ reconciliation reports, see Reports.

SFTP

Alipay+ uploads reports to a specific directory in the SFTP server for Mobile Payment Providers (MPPs) to download.

To log in to the Alipay+ SFTP server, you must ensure that your IP address is added to the SFTP allowlist. You can contact connect_support@service.alipay.com for the SFTP server access details before your integration enters the production environment verification stage.

All reports are encoded in UTF-8 and saved in the directory as below:

Report type

Directory in the SFTP server (default)

Description

Clearing reports

/v1/settlements/clearing/<participantId>/<date>

The participantId field is the unique ID that Alipay+ assigns to the MPP, identifying the receiver of the file.

The date field is the date when the report is generated.

Settlement report

/v1/settlements/settlement/<participantId>/<date>

Report generation

In the SFTP server, reports generation rules vary in the production environment and the sandbox environment.

Production environment

For the production environment, the following rules are applied:

All clearing reports are generated at 08:00 AM UTC+8 on T+1 day on a daily basis, including holidays.
The Settlement Report is generated at 08:00 AM UTC+8 on the agreed settlement date (T+1 by default). The Settlement Report is only generated on Local Business Days.

Sandbox environment

For the sandbox environment, Alipay+ provides test facilities to help you adjust its settlement/clearance systems.

Reports in the sandbox environment are generated every hour. The date of the directory is the T+1 day.
If there are no transactions, empty reports in USD are generated.
Due to limited space, reports in the sandbox environment are only available for 7 days.

Alipay+ Partner Workspace

You can also download the reports from Alipay+ Partner Workspace. For more information, see Alipay+ Partner Workspace User Guide (MPP) - Download Reports.