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Reconcile

Alipay+ provides financial reports to help the Mobile Payment Partner (MPP) streamline their business workflows. MPPs can download and use reports, which contain 3 clearing reports and one Settlement Report, to perform the clearing and settlement. 

Reconciliation

Reconciliation consists of clearing and settlement. Clearing is the preparation stage for settlement.

Clearing

Clearing is the preparation stage for settlement. Alipay+ performs clearing with MPPs at an agreed cycle. Alipay+ generates the clearing results based on successful payments and successful refunds within the cycle. After receiving the clearing result, MPPs need to perform funds reconciliation. Moreover, the MPP, as the payment initiating party, needs to prepare funds beforehand.

Process flow

The following figure shows the clearing process:

MPP 1.jpeg

Figure 1. Clearing process

Clearing reports consist of 3 types, which are Transaction Detail Report, Fee Report, and Transaction Summary Report. When no transaction exists in the clearing cycle, a clearing file with no data enclosed is generated.

Processing logic

For transaction reconciliation, check the Transaction Detail Report and the Transaction Summary Report.

For fee reconciliation, check the Fee Report.

If discrepancies exist, contact connect_support@service.alipay.com to take actions accordingly.

Settlement

Fund transfers are done in the settlement stage. On each settlement day, Alipay+ calculates the net amount to be transferred by netting and summarizing all clearing batches and generates the Settlement Reports.

Process flow

The following figure shows the settlement process:

MPP 2.jpeg

Figure 2. Settlement process

Alipay+ performs settlements with MPPs at an agreed cycle. MPPs are required to complete settlements based on the amounts stated in Settlement Reports. In addition, the MPP needs to transfer funds to the bank account of Alipay+ within the agreed cycle. When discrepancies exist, all parties need to first complete the settlement process before initiating the discrepancy resolution process.

When no transaction exists in the settlement cycle, a settlement file with a total amount of 0 is generated. If the Settlement Report cannot be downloaded successfully, contact connect_support@service.alipay.com for help.

Processing logic

The following figure illustrates the reconciliation flow:

MPP 3.jpeg

Figure 3. Reconciliation flow

If you have any questions during the reconciliation process, contact connect_support@service.alipay.com for help.

Multi-batch settlement requirement

Payments into your bank account, in some instances, can be settled in multiple or split batches. The multi-batch settlement can be applied in the following conditions:

  • Cross-border payment 
  • Agency payment/Payroll credit
  • Settled in multiple batches to meet regulation requirements

Reports

This section provides information about how to get reports and details about each type of report.

Report types

Reports consist of the clearing reports and the Settlement Report.

  • Clearing reports: For all the transactions that occurred before the cutoff time (24:00 UTC+8) of T day, Alipay+ generates 3 clearing reports on T+1 day.
    MPPs can use these reports to perform reconciliation. In addition, from the cutoff time to 00:30 UTC+8 of T+1 day, the cancellations for the payments occurring before the cutoff time of T day are supported.
  • Settlement Report: On the settlement day agreed between Alipay+ and the MPP, Alipay+ generates the Settlement Report and the MPP transfers funds to Alipay+ based on the Settlement Report.

The following table shows the type, description, and schedule of each file:

Type

Name

Description

Schedule

Clearing report

Transaction Detail Report

The transaction details of T day (the transaction day). Used to validate funds received and refunded.

08:00 am UTC+8 on T+1 day on a daily basis

Fee Report

The fee details of T day. Used to validate transaction fees.

08:00 am UTC+8 on T+1 day on a daily basis

Transaction Summary Report

The summary of all transactions on T day. One report is generated in each clearing cycle.

Used to identify discrepancies between the Transaction Detail Report and this report.

08:00 am UTC+8 on T+1 day on a daily basis

Settlement Report

Settlement Report

The settlement information of all clearing cycles within the agreed settlement period.

08:00 am UTC+8 on the agreed settlement date

For more information about the reports, such as the sample and report structure, see

Downloading reports

See Download reports for details.

Handle exceptional cases

You might encounter problems when performing reconciliation. This section presents typical exceptional cases that might be encountered and the corresponding resolutions.

Discrepancies

Discrepancies might exist between different reports when performing reconciliation.

Possible reasons:

  • Errors occur when performing the reconciliation. For example, differences exist in Alipay+'s data and the MPP's data.
  • Problems happen when Alipay+ generates reports.

Actions:

When discrepancies exist, the reports provided by Alipay+ prevail. TheMPP can review the reasons to figure out the problem. If adjustments are required, contact connect_support@service.alipay.com to review the related reports and then take actions accordingly based on the review results.

Failure of retrieving reports

You might be unable to view or retrieve the reports as usual.

Possible reasons:

  • The target report is damaged.
  • Problems occur when Alipay+ generates reports.

Actions:

Contact connect_support@service.alipay.com for help.