MPP related

This topic provides answers to some frequently asked questions about the MPP:

• Will I be notified by the MPP when a customer cancels a subscription on the MPP side?
• Will the MPP provide a production MPP account with funds so that I can run production tests to perform charge and refund transactions?
• Does the MPP support direct communication with merchants for reporting requirements?
• Can the MPP provide the following account profile information: funding source, account balance, average balance, and risk score?
• Can the MPP provide a display name of the user to the merchant?
• Can the MPP provide the customer's identification information, such as email address, MSISDN, or user ID?

Will I be notified by the MPP when a customer cancels a subscription on the MPP side?

Typically, the MPP initiates a request to Alipay+ when a customer cancels a subscription on the MPP side. You will receive this notification via the authNotify API call. Please note that some MPPs may not have implemented this feature yet. It's recommended to check with our technical support team for the latest updates on each MPP's status.

Will the MPP provide a production MPP account with funds so that I can run production tests to perform charge and refund transactions?

Alipay+ provides the Alipay+ Linker Wallet app for you to run tests. For more information see Alipay+ Linker Wallet User Guide.

Does the MPP support direct communication with merchants for reporting requirements?

No. This is not supported.

Can the MPP provide the following account profile information: funding source, account balance, average balance, and risk score?

NO. This is not supported.

Can the MPP provide a display name of the user to the merchant?

NO. This is not supported.

Can the MPP provide the customer's identification information, such as email address, MSISDN, or user ID?

We prioritize customer privacy and therefore do not share customers' personal information, including email addresses, MSISDN, or user IDs. However, you will be provided with a user token that uniquely identifies the user. Please keep in mind that the user token may change if the user unbinds and binds again.