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Onboarding process

To help you (Acquiring Service Providers) quickly start your business journey with Alipay+, we provide an efficient and caring onboarding service. This topic guides you through the general onboarding steps.

  • NDA signed

    Step 1. Sign NDA

    To cooperate with Alipay+ you need to sign a Non-Disclosure Agreement (NDA) with us.

    Onboarding process
  • Participation Agreement (PA) signed
    DDQ completed

    Step 2. Negotiate contract and complete DDQ

    Once the NDA is signed, we will approach you to present the Alipay+ payment solution and business proposal, and to negotiate a contract.

    Meanwhile, you need to fill out the necessary information for the Due Diligence Questionnaire.

    Onboarding process
  • Integration completed

    Step 3. Integrate with Alipay+ products

    We provide user-friendly APIs, SDKs, and tools to help you facilitate the integration with Alipay+ products. To quickly start your first application development and integration, see Get started with Alipay+ integration.

    Onboarding process
  • Production acceptance tesing completed

    Step 4. Conduct production acceptance testing

    After launching your application, contact us to conduct production acceptance testing. It is recommended you provide the merchant registration information to us in advance so that we can help you accelerate the production acceptance testing.

    Onboarding process
  • Step 5. Start your business

    Once the production acceptance testing is passed, you can start your business journey with Alipay+.

    Onboarding process

Get support

We offer full support during your onboarding process. If you have technical issues or need help with business operations, you can always contact Alipay+ support and service teams. For more information about the contact information, see Get support.